Privacy Policy
Introduction
At Shropshire Silver, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our membership tiers
- Make a purchase
- Sign up for our newsletter
- Contact us with inquiries
This information may include your name, email address, postal address, phone number, payment information, and delivery preferences.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. We may also collect information about your interaction with our website through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and subscriptions
- Communicate with you about your account and purchases
- Send you marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
- Provide customer support
Sharing Your Information
We may share your information with:
- Service providers who assist us in operating our business (e.g., payment processors, shipping companies)
- Professional advisors such as lawyers and accountants
- Law enforcement or regulatory authorities when required by law
- Potential buyers in the event of a business sale or merger
We do not sell your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing of your information
- Withdraw consent for marketing communications
- Request data portability
To exercise these rights, please contact us using the information provided below.
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences, though disabling cookies may affect the functionality of our website.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Shropshire Silver
Email: info@shropshiresilver.com
Phone: 07309 457111
Location: Shropshire, United Kingdom
Last Updated: 30 November 2025
